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 Integrating Pastoral Care into Hospital Systems and Culture Recording
Presented by Ronald Oliver PhD BCC

90 Minutes (1.5 CE hours)

$55/member; $95/nonmember
Item Number: WebR1104
Shipping Weight: 0lbs. 0oz.
Price: $95.00
Victor Frankl is credited with saying "No cure that fails to engage our spirit can make us well." Yet, in the increasingly fast-paced, dollar-crunching, productivity-oriented medical environments in which many chaplains serve, the role of the human spirit in the healing process can be relegated to the sidelines because of its perceived softness and irrelevance. This webinar addresses how chaplains can engage and reverse this trend. These strategies are neutral with respect to religion and culture.

When you purchase this webinar recording, you will receive a PDF file with links to access the audio MP3, as well as the presentation slides and materials.

Learning Objectives

1. Define a competency-based model for integrating pastoral care

2. Describe practical strategies for integrating chaplains into the hospital culture

3. Describe approaches for addressing budget maintenance and expansion

Target Audience

Chaplains, pastoral care managers and administrators


Ronald Oliver PhD BCC is an ordained minister serving as the system vice president of mission & outreach for Norton Healthcare. Responsibilities include pastoral care, church and health ministries, special projects, ethics, philanthropic foundations, IRS 990H reporting, and selective initiatives for employee assistance. He has served in his current position since 2009 and has been with Norton Healthcare for 21 years. Norton Healthcare is comprised principally of five hospitals with 26 chaplains serving throughout the system, which serves the Louisville, KY, region.

Oliver earned his doctorate from The Southern Baptist Theological Seminary in 1993. That same year, Norton Healthcare awarded him the James R. Petersdorf Honorable Mention Award for research on parental bereavement. The research established the children's hospital's ongoing Pediatric Bereavement Intervention Program. In addition, he was the recipient of the Wayne E. Oates Award, which is given annually by the Oates Institute and Long Run Baptist Association to a leader of hospital-based pastoral care.