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Thursday, February 8, 2018

Giving Them a Place at the Table: What Patients Say About Their Spiritual Needs
Event Details
Date(s): February 8, 2018
Time: 1:00 PM  CT - 2:30 PM  CT
Organization Details
Organization: Association of Professional Chaplains
Contact Email:

Giving Them a Place at the Table: What Patients Say About Their Spiritual Needs
presented by Ivan Omana MDiv BCC BCPC
Date & Time
Thursday, February 8, 2018
2:00 pm - 3:30 pm Eastern
1:00 pm - 2:30 pm Central
12:00 pm - 1:30 pm Mountain
11:00 am - 12:30 pm Pacific
10:00 am - 11:30 am Alaska
9:00 am - 10:30 am Hawaii
90 minutes
The journey towards patient satisfaction has included since the beginning a focus on addressing the spiritual and emotional needs of patients. Many healthcare organizations focus on things done to or for the patient as "the key to success". As patient advocates, chaplains stand in the gap of giving a voice to the patients while being accountable to the organizational goals and accountability of the institutions they work for. Can we provide a stabilizing influence that brings together the two points of view by focusing on a total spiritual experience, rather than just interventions?
Learning Objectives
• To highlight the role of the chaplains in assisting to close the gap between the patient's perceptions of spiritual needs and the perceptions of caregivers in relation to their spiritual needs.
• To provide practical tools that will assist in the delivery of a spiritual experience.
• To encourage collaborative work between members of the care team in identifying, and addressing the spiritual needs of patients.
Please Register by Monday, February 5, 2018

Registration by the published deadline is required to ensure that participants receive handouts, login information and pre-reading materials, if any, in sufficient time before the webinar.
Ivan Omana MDiv BCC BCPC
Chaplain Ivan Omana is a board-certified pastoral counselor and a board-certified chaplain through Adventist Chaplaincy Institute and the Association of Professional Chaplains. He holds a Master of Divinity degree from Florida Center for Theological Studies. He is currently associate director of Adventist Chaplaincy Ministries in the Pacific Region and the chair of the Certification Board for Adventist Chaplaincy Institute and a Doctor of Ministry candidate at Denver Theological Seminary. He is also the past-president of the Seventh-day Adventist Health Care Chaplains Association.
Omana completed internships in Clinical Pastoral Education and in Clinical Pastoral Education Supervision at Florida Hospital. He is also certified in Acute Stress, Grief, and Trauma Intervention by the American Association of Christian Counselors.
Omana holds memberships in the Association of Professional Chaplains, the American Association of Christian Counselors, the Association of Clinical Pastoral Education, and is endorsed by Adventist Chaplaincy Ministries.
How It Works
To participate, all that is needed is a computer with Internet access and speakers, as the presentation audio and visuals are "webcast." Our webinars are priced per computer terminal, not per participant. That means you can invite as many colleagues to join you as can fit in your conference room or cluster around your computer. As a participant, you will be able to interact with the presenters, who will ask questions of the audience and answer questions posed by participants.
System Requirements
• As a best practice, we highly recommend an Ethernet connected computer for best connectivity and listening experience. You may experience some buffering of audio on lower bandwidth wireless connections.
• Internet Browsers:  Microsoft Internet Explorer 8 or later, Google Chrome, Mozilla Firefox, Safari, or Windows Edge browser.
• Stable Internet Connection, DSL or above:  100kbps for video transmission, 300kbps for screen sharing and remote control, 500kbps to ensure fluidity of all services.
• Operating System: Windows 7, Windows 8, or Windows 8.1, Windows 10, Mac OS X v10.4 or higher, Linux, Solaris.
• Adobe Flash Player 13.0 or newer:
• Computer Speakers
The link below will test your system to make sure you are running the most recent version of Adobe Flash Player and to make sure it is not being blocked by your network.
The "Connectivity" line should have a green check mark. If it does not please contact your network administrator to allow TelSpanWeb access to port RTMPE 1935. This will allow your Adobe Flash Player to run properly through TelSpanWeb. "Application Sharing" applies only to presenters, so if you see a red "X," that's OK.
If you have any further questions or concerns, or if you do not have computer speakers, please contact APC at for assistance.
You will receive an e-mail confirmation upon completion of the online registration and payment process. Instructions for logging into the webinar will be e-mailed to all participants two business days before the event.
Cancellation Policy
The registration fee (minus a $20 nonrefundable processing charge) will be refunded up to five (5) business days of the scheduled event. APC® reserves the right to cancel the program within five (5) business days of the scheduled event, if an insufficient number of people register. In case of APC cancellation, all registration fees will be refunded.

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